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HQ in Middleton, WI · Serving Wisconsin Statewide
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Managed Services & Support

Beyond installation — we keep your systems online, supported, and code-compliant, with one call for everything.

Overview

A Partnership That Doesn’t End at Install

The systems we install are mission-critical — which is why so many clients keep us on for the long run. Kiedinger’s managed services turn one-time projects into an ongoing partnership: proactive monitoring, fast service, and the mandatory testing your building needs to stay compliant.

One provider already knows your infrastructure end to end — cabling, security, wireless, AV, and specialized systems. That means faster response, fewer finger-pointing vendors, and predictable support you can budget for.

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Managed services by Kiedinger in Wisconsin
What We Provide

Ongoing Support, Fully Covered

Monitoring

  • 24/7 elevator & emergency phone monitoring
  • Security & alarm monitoring
  • System health & uptime
  • Proactive alerts

Maintenance & Service

  • Preventive maintenance plans
  • Priority response & SLAs
  • Moves, adds & changes
  • One point of accountability

Compliance Testing

  • ERCES annual testing (NFPA/IFC)
  • Elevator phone line testing
  • Documentation & records
  • Stay inspection-ready
Why Kiedinger

Infrastructure You Can’t Afford to Get Wrong

38 Years Proven

Trusted by Wisconsin facilities since 1988.

BICSI-Certified

RCDD & RTPM on staff plus certified technicians.

25-Year Warranties

CommScope & Panduit certified, manufacturer-backed.

One Accountable Team

Design, install, commission & service — one contractor.

How We Work

A Clear, Proven Process

01

Assess

Site walk and requirements with your team and GC.

02

Design

BICSI-certified design, documentation, and code review.

03

Install

Clean, code-compliant installation, tested and commissioned.

04

Support

Training, service contracts, and monitoring options.

FAQ

Common Questions

Why use managed services instead of calling when something breaks?+

Proactive monitoring and maintenance catch issues before they become outages, keep you compliant with mandatory testing, and give you a predictable cost — instead of emergency rates and downtime.

What can you monitor?+

Elevator and emergency phone lines, security and alarm systems, and overall system health — with 24/7 monitoring and alerts.

Do you offer service-level agreements (SLAs)?+

Yes. We offer maintenance plans with priority response and defined SLAs tailored to how critical your systems are.

Can you handle our required code testing?+

Yes — we perform mandatory ERCES annual testing and elevator phone testing, with full documentation so you stay inspection-ready.

Get Started

Put Us On Your Team

Tell us about your project — we’ll respond fast with a clear path forward.

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☎ (608) 831-8535
Kiedinger, Inc.
Certified structured cabling & technology integration contractor since 1988. Headquartered in Middleton, WI — serving businesses statewide across Wisconsin, with remote project management & deployment nationwide.

Contact

(608) 831-8535 info@kiedinger.com
8479 Murphy Drive
Middleton, WI 53562
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