Managed Services & Support

Beyond installation – we keep your systems online, supported, and code-compliant, with one call for everything.

Overview

A Partnership That Does Not End at Install

The systems we install are mission-critical – which is why so many clients keep us on for the long run. Kiedinger managed services turn one-time projects into an ongoing partnership: proactive monitoring, fast service, and the mandatory testing your building needs to stay compliant.

One provider already knows your infrastructure end to end – cabling, security, wireless, AV, and specialized systems. That means faster response, fewer finger-pointing vendors, and predictable support you can budget for.

Start Your Project

What We Provide

Ongoing Support, Fully Covered

Monitoring

24/7 elevator & emergency phone monitoring
Security & alarm monitoring
System health & uptime
Proactive alerts

Maintenance & Service

Preventive maintenance plans
Priority response & SLAs
Moves, adds & changes
One point of accountability

Compliance Testing

ERCES annual testing (NFPA/IFC)
Elevator phone line testing
Documentation & records
Stay inspection-ready

FAQ

Common Questions

Why use managed services instead of calling when something breaks?

Proactive monitoring and maintenance catch issues before they become outages, keep you compliant with mandatory testing, and give you predictable cost.

What can you monitor?

Elevator and emergency phone lines, security and alarm systems, and overall system health – 24/7.

Do you offer service-level agreements (SLAs)?

Yes – maintenance plans with priority response and defined SLAs tailored to how critical your systems are.

Can you handle our required code testing?

Yes – mandatory ERCES annual testing and elevator phone testing, with full documentation so you stay inspection-ready.

Put Us On Your Team

Tell us about your project – we will respond fast with a clear path forward.